PAYMENT & CANCELLATIONS

What is your payment policy?

Full payment is required at time of booking. Your credit card will be charged for your charter. Reservations are processed by FareHarbor.

What is your cancellation policy?

All cancellations due to weather safety made by the Captain will receive a full refund, or we will attempt to reschedule you based on your and our availability.

 

All cancellations made by us will receive a full refund.

Holiday Cancellations: 4th of July and Labor Day Firework shows are non-refundable. Memorial Day Weekend, Week of 4th of July, and Labor Day Weekend cancellations are non-refundable one month prior.

You must request to cancel your cruise at least 14 days in advance to receive a 100% refund. 7-13 days of advance notice will receive 50% refund. Zero refund is given for cancellations with less than seven days notice. Please allow seven business days for all refund processing.

Please contact us with as much notice as possible to make it easier for us to work with you.

Get in touch

(530) 213-3511‬

2435 Venice Drive East

South Lake Tahoe, CA 96150

Questions? Reach us at charters@laketahoe.cruises

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